General Policy

We take your privacy very seriously and will treat all of your personal information in accordance with all applicable data protection laws in the UK. Our purpose in collecting information from you is to help us provide you with better service, such as notifications about special offers and promotions. We will not willfully disclose any individually identifiable information about you to any third party without first receiving your permission.

Visitors
For visitors, we've structured our web sites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. When you visit our web site, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our web site, and the pages from within our web site that you visit. Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited. The basic user information collected is used to help us analyze web traffic and to improve the content of our web site.

Clients/Customers
We request information from the user on our order form. Here a user must provide contact information (like name and address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies are used by many well known web sites to help collect information to make certain parts of the site function properly. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. If you have "disabled" the cookies file in your browser, you may experience technical problems with some parts of the site. (For example products you have placed in your shopping basket may be lost.) Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

Sharing
Woodland Herbs will not divulge any information we receive from customers to anyone. We will not rent, sell or give your name or credit card information or purchase history to any other company, agency or individual. We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Offline Data
This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, the information is protected both online and off-line.

Other Web Sites
We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Home page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.